Lift cables carry serious load alongside the springs. When one frays or snaps, we replace both cables as a pair and check the drums for wear.
Matching wear on both cables means both get inspected and typically replaced together.
Frayed cables often trace back to worn or damaged drum grooves, so we inspect the drums every time, not just the cable.
Lift cables connect directly to spring-loaded drums, so replacement requires the same careful tension handling as spring work.
A same-day fix is standard for cable failures, parts already on the truck.
Each service below is handled by a technician trained specifically for this kind of repair, not a generalist guessing at it.
A snapped cable leaves the door hanging unevenly on the remaining side, an unsafe condition we treat as priority.
Catching a fraying cable early avoids the sudden, uneven drop that comes with a full snap.
If the cable keeps slipping off the drum, we look for a bent drum or misaligned track causing the repeat issue.
We match new drums to the correct diameter for your door's cable length requirements.
Correcting an uneven lean means addressing the cable, checking the spring pair, and confirming the track is still square.
Tell us if the door is hanging crooked or jammed, that detail helps us prioritize the call correctly.
Technicians carry standard cable gauges and lengths for most residential doors.
Diagnosis includes the drums, not just the visible cable, before any price is confirmed.
Cables replaced, tension balanced, and the door tested level before we leave, backed by written warranty.
“Door was hanging at an angle after a cable snapped. They replaced both cables and it's perfectly level now.”
“Caught the fraying cable during a routine call before it actually snapped. Appreciated the heads-up.”
“Door was jamming mid-cycle for weeks. Cable and drum issue, fixed in one visit.”
This almost always means one lift cable or spring has failed while the other side is still holding weight.
We recommend replacing both since they wear on the same cycle, and we'll explain the reasoning before you decide.
This is a genuine safety hazard, especially with people or vehicles near the door opening.
Repeated slipping points to a drum issue rather than just the cable itself, which we'll inspect.
Cost varies with door size and whether one or both cables and drums need attention.
Standard cable and drum stock means same-visit repair is the norm, not the exception.
Call now for a real appointment window, not a callback promise.
☎ Call +1-831-293-1591Technicians are positioned throughout Ottawa for fast response, and we cover the surrounding zip codes too.
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